SugarCRM enables businesses to create extraordinary customer relationships with the most innovative, flexible and affordable CRM solution in the market. The company uniquely places the individual at the center of its solution—helping businesses transform the customer experience and enable highly personalized interactions that drive customer excellence and loyalty throughout the entire customer lifecycle. SugarCRM delivers a fully transformed, personalized user experience that is immersive, engaging and intuitive. Sugar fuses the straightforward simplicity, mobility and social aspects of a consumer app with the business process optimization of conventional CRM. Recognized by leading market analysts as a CRM visionary and innovator, Sugar is deployed by more than 1.5M individuals in over 120 countries and 26 languages.



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Twitter's New Customer Support Feature Enables Better Customer Experience for Brands

Twitter has launched a feature that makes it easier for companies to provide support services to their customers. Previously, in order to...

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Battle of the CRMs: Each gets one. Salesforce gets Virgin Atlantic, Sugar gets Virgin Mobile

I’m very excited that Virgin Mobile has selected SugarCRM to underpin the way it will delivery of great experiences to its customers and...

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Sugar Users: Have Your Voice Heard!

Gartner has started a new service called "Peer Insights" - which helps IT decision-makers by publishing scores of real user reviews of...

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unknownx500 Margaret Ornsby

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See the Forest, not the Trees with your IoT Strategy

Loved this article warning that municipalities and really, governments of all sizes have to be careful when it comes to...

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What's Einstein got to do with it?

I thought this was a great analysis by Faye Business Systems Group on Salesforce's new announcement of their Einstein AI service.  I...

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Yoga Pants and CRM

Lululemon had a tough quarter, so it warms my heart that the company has decided to focus on CRM to improve its online sales. 


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Smartweb, AI and chatbots = Mobile CRM innovation

As this VentureBeat article implies - "app fatigue" may be a real thing, and the bulkiness of apps, and the pain of downloading,...

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EVERYONE is in the Content Marketing Game...Are You?

One trend in marketing that has no signs of slowing is more and more original, engaging content coming out of unsuspecting marketing arms...

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